pricing
Three tiers. One price dimension: your cluster count.
Detect, auto-remediate, and report on every Kafka cluster you run. No per-seat counting, no per-event metering, no surprise overage lines.
Solo
One cluster, every playbook live.
$499
per cluster · billed monthly
- 1 cluster, 14 default playbooks
- Slack + PagerDuty delivery
- Helm install in minutes
- All Kafka distributions supported
Team
Detect, auto-remediate, and report across the fleet.
$899
per cluster · billed monthly
- Multi-cluster management
- Cluster-wide Slack + PagerDuty routing
- Consolidated weekly incident digest
- Single sign-on (SSO)
- Full audit log
Enterprise
Custom guardrails for regulated Kafka.
$1,499
per cluster · billed monthly
- Custom playbook authoring
- Regional data isolation
- Dedicated customer success manager
- SOC 2 evidence pack
- 99.9% uptime SLA
Every tier includes: full 14 default playbooks, every incident report, Slack + PagerDuty integrations, all Kafka distributions (Confluent / MSK / Strimzi / Apache), and a Helm install in minutes.
compare
Every capability, side by side.
A spec-level look at what is and isn’t included in each tier. Use it to pick the right plan without mapping marketing copy to your fleet.
Swipe horizontally to compare all three plans.
| Capability | Solo | TeamMost popular | Enterprise |
|---|---|---|---|
| Kafka cluster coverageKafka clusters covered by one Cairn plan. | 1 cluster | 10 clusters | Unlimited clusters |
| Kafka distributionsSupported across Confluent Platform, AWS MSK, Redpanda, Strimzi, and Apache Kafka. | All supported | All supported | All supported |
| Incident reportsPlain-English reporting is generated when a remediation loop closes. | Every incident report | Every incident report | Every incident report |
| AI remediation & playbooksCairn applies guardrailed playbooks before escalating a real decision. | 14 default playbooks | 14 default playbooks | 14 + custom authoring |
| Log retention windowHow long an incident’s raw logs stay queryable in the console. | 7 days | 30 days | 180 days |
| Alert channels | Slack + PagerDuty | Slack, PagerDuty, email, webhook | Slack, PagerDuty, email, webhook, OpsGenie |
| Custom runbooksAuthor your own auto-remediation playbooks in YAML. | Not included | Not included | Included |
| SSO / SAML | Not included | Included | Included |
| SLA tier | Best-effort | 99.5% uptime | 99.9% uptime |
| Support response timeReply window for product and rollout questions. | ≤ 1 business day | ≤ 1 business day | < 1 hour, 24/7 |
| Incident report retentionLong-term archive of incident reports for compliance. | 30 days | 1 year | 3 years |
| API rate limit | 60 req / min | 600 req / min | Custom |